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Teleconsult

Starting a teleconsult

ZorgDomein Integrator facilitates the process of teleconsultation in which a requester consults an external healthcare supplier or professional without referring the patient. When doing a teleconsult, the requester logs in to ZorgDomein directly from his/her own information system using SSO. After logging in, he/she will select a teleconsultation product that is published by a specific healthcare supplier. This healthcare product determines the choice for the healthcare supplier. Once the healthcare supplier has been selected, the requester will compose and send a teleconsult request form to the healthcare supplier. This document contains the request for advice and provides relevant medical data about the condition of the patient. This data is automatically added to the request form as much as possible based on the medical patient data from the information system of the requester. The requester may also add attachments to the request form. These attachments should be fetched from the information system of the requester. After submitting the request form, ZorgDomein will deliver the request form at the information system of the healthcare supplier. A copy of the request form will be sent back to the information system of the requester for archiving purposes.

Answering a teleconsult

The teleconsult request form will be delivered in the information system of the selected healthcare supplier, where it will be listed on a work list or inbox. An authorized specialist can answer the incomming request from his/her information system by logging in to ZorgDomein using SSO. After logging in, he/she will be directed to the answer form that can be used to compose an answer to the request. Some parts of content of this answer may automatically be composed based on the medical patient data from the information system of the specialist. The specialis may also add attachments to the request form. These attachments should be fetched from the information system of the specialist. After submitting the answer form, ZorgDomein will deliver the answer document to the information system of the requester. A copy of the answer document will be sent back to the information system of the specialist.

Sequence diagram

The sequence diagram below provides a schematic overview of all interactions between the involved actors when performing a teleconsult.

Requester
ZorgDomein
Provider
Patient